别人买联想赠送的听课卡，只听了两小节，笔记放上来。
Lesson One Formal Verbal Communication in Business I
正式商业交流（1）－研讨会
Part I Objectives
Procedures of Seminars Leading and Commonly Used Sentence Structures
研讨会各个程序及常见句型
Questioning Techniques
提问技巧
A Leader and A Good Listener, At the Same Time
做好的听众，做好的领导者
Giving Criticism
提出批评观点的技巧
Part II The How-Tos
General procedures of a seminar/lecture
Self-introduction
一般直接说Good morning
非常正式的场合中才用--尊敬的来宾：Good morning, honorable guests.
Self-introduction
Good morning, I'm--
介绍我是谁的时候，My name is ---不常用 ("simple is the best way")
Good morning, I'm-- and I've been invited to give this talk/presentation/lecture because---
I have done research in/I have a special interest in/my experience is in-
Introduction of Topic 话题介绍
In my presentation/talk/lecture today I shall be dealing with---
The subject of my--- today is--
What I'd like to do today is to introduce/suggest/analyse/describe/explain
以上复杂了些，推荐：My topic/subject today is --
如果演讲有数个内容，分1、2、3……方面
I shall be dealing with 2/3/4...main areas/topics/subjects today
shall和will的区别在美语中很小，只是shall听起来更优雅一点，从内容上讲都可以用。
Part II The How-Tos
Describing Sequences and Timing 程序介绍与时间安排
介绍一个东西的程序：
忌连续使用first,second,third...
应该巧妙选择过渡词transition word
中间步骤：next,after that,following that,then,and then,What's following next,What's coming up next
最后的词：finally,lastly,What comes at the end---
表示第一步的过渡词不要重复使用同一个词语
表示中间过程的过渡词不要重复使用同一个词语
表示最后步骤的过渡词也可以任意选择
First I want to/spend a few minutes outlining---/remind you of the background to/summarise the---/explain---/present---
Next I shall---/after that I will take the opportunity to describe---
Then we'll look at---
Highlighting Information 重点介绍
(Rhetorical questions)
So, what does that mean?/ How can we interpret this?/What's the explanation for this?
(Change of focus陈述句)
What that tells us is/What I'm suggesting is/What is clear is that
(Introducing auxiliary verb)
So clearly we do need to--
Involving the Audiences 听者的参与
Let's have a show of hands,how many of you agree with---
比Please raise your hand好
Let me ask you to spend a couple of seconds thinking about---
Well, what would you do, I wonder---
Just look around the room and take a note of/how many men are wearing a tie--/How many people are wearing jean---/the average age of the participants
take a note of:观察一下，留意一下
Giving Instructions 给予指示
Make a note of these---
Read the paragraph---
Please turn your page to---
Checking Understanding 随时观察听者反映
Is everyone with me so far?/Are you with me?你们有没有听明白我的意思？
Are there any questions at this stage?
If you have any problems with the detail,don't worry because all the information is in your handout.
Asking Questions询问问题（之后讲）
Claritying Questions 澄清问题
澄清问题的时候忌用"Pardon","Pardon me","Can you repeat that"---
可以用So you want to know about---/is it the figures that worry you/when you say--- do you mean---/If I've understood the question you want to know about---
澄清问题的提问技巧
将听懂的几个字拼成一句话，再加上前面的提问方式进行提问
－－－－－to be continued
Lesson One Formal Verbal Communication in Business I
正式商业交流（1）－研讨会
Part I Objectives
Procedures of Seminars Leading and Commonly Used Sentence Structures
研讨会各个程序及常见句型
Questioning Techniques
提问技巧
A Leader and A Good Listener, At the Same Time
做好的听众，做好的领导者
Giving Criticism
提出批评观点的技巧
Part II The How-Tos
General procedures of a seminar/lecture
Self-introduction
一般直接说Good morning
非常正式的场合中才用--尊敬的来宾：Good morning, honorable guests.
Self-introduction
Good morning, I'm--
介绍我是谁的时候，My name is ---不常用 ("simple is the best way")
Good morning, I'm-- and I've been invited to give this talk/presentation/lecture because---
I have done research in/I have a special interest in/my experience is in-
Introduction of Topic 话题介绍
In my presentation/talk/lecture today I shall be dealing with---
The subject of my--- today is--
What I'd like to do today is to introduce/suggest/analyse/describe/explain
以上复杂了些，推荐：My topic/subject today is --
如果演讲有数个内容，分1、2、3……方面
I shall be dealing with 2/3/4...main areas/topics/subjects today
shall和will的区别在美语中很小，只是shall听起来更优雅一点，从内容上讲都可以用。
Part II The How-Tos
Describing Sequences and Timing 程序介绍与时间安排
介绍一个东西的程序：
忌连续使用first,second,third...
应该巧妙选择过渡词transition word
中间步骤：next,after that,following that,then,and then,What's following next,What's coming up next
最后的词：finally,lastly,What comes at the end---
表示第一步的过渡词不要重复使用同一个词语
表示中间过程的过渡词不要重复使用同一个词语
表示最后步骤的过渡词也可以任意选择
First I want to/spend a few minutes outlining---/remind you of the background to/summarise the---/explain---/present---
Next I shall---/after that I will take the opportunity to describe---
Then we'll look at---
Highlighting Information 重点介绍
(Rhetorical questions)
So, what does that mean?/ How can we interpret this?/What's the explanation for this?
(Change of focus陈述句)
What that tells us is/What I'm suggesting is/What is clear is that
(Introducing auxiliary verb)
So clearly we do need to--
Involving the Audiences 听者的参与
Let's have a show of hands,how many of you agree with---
比Please raise your hand好
Let me ask you to spend a couple of seconds thinking about---
Well, what would you do, I wonder---
Just look around the room and take a note of/how many men are wearing a tie--/How many people are wearing jean---/the average age of the participants
take a note of:观察一下，留意一下
Giving Instructions 给予指示
Make a note of these---
Read the paragraph---
Please turn your page to---
Checking Understanding 随时观察听者反映
Is everyone with me so far?/Are you with me?你们有没有听明白我的意思？
Are there any questions at this stage?
If you have any problems with the detail,don't worry because all the information is in your handout.
Asking Questions询问问题（之后讲）
Claritying Questions 澄清问题
澄清问题的时候忌用"Pardon","Pardon me","Can you repeat that"---
可以用So you want to know about---/is it the figures that worry you/when you say--- do you mean---/If I've understood the question you want to know about---
澄清问题的提问技巧
将听懂的几个字拼成一句话，再加上前面的提问方式进行提问
－－－－－to be continued
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