Tideway

 

Tideway Co., Ltd. is a China-based hi-tech BPO company with broad business expertise and experience in outsourcing. We are dedicated to developing and delivering reliable, flexible and cost-effective back office solutions for our clients. Relying on our core technology, Tideway offers non-voice and voice business process outsourcing services including data processing, internet research, website service, telemarketing and related services. As a native company in China, with extensive global understanding, we provide foreign companies a solid platform to develop their China businesses and operations. 

 

Tideway has extensive experiences with global clients that need a focused China service provider. Our outsourcing services will offer our clients with better and broader business benefits. We seek to establish long term relations and develop solutions that are driven to provide Quality and Satisfaction.

 

Data Processing

        Imaging Services

        Document Conversion

        Data Entry

        Form Processing

 

Call Center

        Lead Generation

        Voice Recognition

        Membership Application

        Customer Satisfaction Survey 

        Products Information Consultation

        After-sales Support

 

Internet Research

        Searching WWW Site and Finding Out Relevant Information 

        Compilation of Mailing Lists from WWW Sites 

        Product Research, Market Research, Survey, Analysis

        Online Form Entry and Web-to-Web Entry

 

Marketing Outsourcing

        Market Database Service

        Market Research

        Marketing Assistance

        Telemarketing

        Internet Marketing

 

Finance & Accounting Outsourcing

        Bookkeeping

        Accounts Receivable Management

        Accounts Payable Management

        Inventory Accounting

        Financial Report and Statements

 

IT Outsourcing

        Software Development: ASP.NET, Visual Basic.NET, C#, C/C++, Java, Delphi, SQL, HTML, JavaScript, PHP, XML

        Internet And Internal Network Systems

        Maintenance of Employee PCs and Network Systems

 

Website Outsourcing

        Website Development

        Website Maintenance and Updating

        Website Localization and Translation

        Website Promotion and Internet Marketing

 

 

Client Benefits

Ø        Increase Operational Control

Ø        Reduce Cost and Time

Ø        Improve Service Levels and Responsiveness to Customers

Ø        Expand to New Markets

Ø        Assured Security

 

For more information, please visit our website: www.tideway.cn